Standard Terms and Conditions of Sale
These Terms and Conditions (“Terms”) govern all sales and services provided by [Your Company Name] (“we,” “us,” or “our”) to the customer (“you” or “the customer”). By placing an order, you agree to be bound by the following Terms.
1. Orders
All orders must be placed through our website, by email, or in person. Once an order is confirmed, it enters production and is subject to the terms listed herein.
2. Delivery Time
Standard delivery is within 3 to 5 business days from the date of order confirmation.
Delivery timelines may vary slightly based on order complexity, quantity, or unforeseen circumstances.
Expedited delivery may be available at an additional cost.
3. Order Cancellation
Cancellations are only accepted within 2 hours of placing the order.
After 2 hours, the order is considered confirmed and sent into production. No changes or cancellations can be made beyond this point.
To cancel within the 2-hour window, please contact us immediately by phone or email.
4. Returns and Refunds
Due to the customized nature of our products, returns and refunds are not permitted unless the product is defective or there was an error caused by us.
All claims for defects, damages, or incorrect items must be reported within 48 hours of receiving the order.
5. Payment Terms
Full payment is required at the time of order unless otherwise agreed in writing.
Orders will not be processed until payment is received.
6. Product Accuracy
Final print results depend on the quality of the files provided. We are not responsible for errors in user-submitted content, including typos, image quality, or incorrect formatting.
It is your responsibility to review proofs and confirm all details before approval.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from delays, errors, or product issues.
Our total liability is limited to the amount paid for the order.
8. Force Majeure
We shall not be held responsible for any delays or failure in performance resulting from events beyond our control, including but not limited to natural disasters, transportation disruptions, supply shortages, or labor issues.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of [Your State/Country].
10. Contact Information
For any questions or concerns, please contact us.